By David French
My spouse and I traveled recently to the British Virgin Islands. After we returned, I wrote TripAdvisor reviews of several restaurants we visited. All the reviews were brief and favorable, except for this one:
We were so looking forward to a wonderful dinner in one of the most spectacular settings on the West End. Food was simply OK for the price, and service was terrible. Entrees arrived +45 minutes after we ordered, and several tables who were seated after us were served and finished before we ever got our food.
And the restaurant owner’s response:
You are on holiday. It’s evening. It’s beautiful weather and a ” spectacular setting. ” Why can’t you spend an hour having dinner? Are you really that important? International calls flowing in requiring your attention? Big deals brewing?